fortune teller.jpg


Many of us think we are analytical and good decision makers. However numerous studies and literature suggest we are far from rational and more frequently than we think, set ourselves up to making poor decisions.

With a little analysis, it is simple to identify we are poor decision makers, the more important question is: “How Can we do Better?”

This course is aimed at mid - senior management.

Time Investment

This in person facilitated 22.5 hour course will provide key concepts and effective tools to strengthen decision making not only within the organization but in daily life.

Sessions can be spread over 3 full day sessions or 5 half day sessions over the course of several weeks (to be determined with your organization to minimize disruption.)

All professional training is supplemented with follow-up sessions and coaching to ensure retention,


Communication within your organization

  • Assumptions and Expectations

  • Communication, decision making in teams and difficult conversations

Decision Making and Culprits

  • Biases, blinders, cognitive tunneling, group-think, and follow the leader

  • “KWK”, “DKWDK” and “DEKWDEK”

  • Checklist for effective decision making

Decisions in teams

  • Accountability

  • Transferring information

  • Expectation Clarification


  • Current process and procedures

  • Where are we vs. where we want to be

  • Defining and setting measures for effective decision making

Decision making and the organization

  • Accountability in self, teams and organization

  • Feedback looping

  • Ensuring support

Trainer. investment. capacity

Delivery of curriculum is by trainer, Brent Jensen, and may include other guest speakers and concept experts.

Investment for this program is $733 + GST / person and includes a certificate at completion. Group numbers are capped at 35 participants.

Please visit back soon for other course offerings, events and programs, or contact us directly for information on past training initiatives.